• For all categories, the minimum age is 21 years old, and the maximum age is 68 years old.

• There is a “New Driver Coverage” option available, allowing drivers aged 19 and 20 to rent category A cars by paying an additional €10 per day, provided they have held a valid driver’s license for at least 12 months.

The procedure for pickup and return of the car is as follows:

Pickup/Delivery:

• Pickup or delivery of the car outside of the PG RENT A CAR CHANIA stations (Daratsos & Chania Airport) is possible at no extra charge within the county.
• For pickups or deliveries outside the city, there will be an additional charge of €0.80/km for all categories.
• There is a charge of €50 for any pickup or delivery after operating hours.

Return:

• The renter must return the car with the same amount of fuel as when it was picked up. If there is less fuel, the corresponding amount will be charged in cash.
• If the vehicle requires cleaning beyond the usual level to prepare it for the next rental, an additional cleaning charge will apply.
• The cleaning charge is €100 for biological cleaning of the entire vehicle. If only a seat or a child seat needs cleaning, the charge is €50.
• Child seats are available for rental upon reservation with a charge of €15 per day.

Fuel Policy:

• Upon return of the car, the renter must reimburse the value of the fuel or diesel contained in the vehicle at the time of pickup. If the amount of fuel is less than that at pickup, the corresponding amount will be charged in cash.

Return Procedure:

• The car should be returned with the same amount of fuel as when it was picked up. If there is less fuel, the renter will be charged for the fuel shortage.
• Additionally, if the vehicle requires cleaning beyond the usual level to prepare it for the next rental, an additional cleaning charge will apply.
• The cleaning charge is €100 for biological cleaning of the entire vehicle. If only a seat or a child seat needs cleaning, the charge is €50.

Yes, there are additional fees for driving in other areas and for additional drivers:

1. Additional Driver(s):

   • There is a daily charge of €5 for each additional driver.

2. Delivery/Return to Airports:

   • There is no charge for delivery/return at Chania Airport.
   • For other airports in Crete, there is a charge after consultation.

3. Out-of-Town Delivery/Return:

   • Delivery/return of the car outside of PG RENT A CAR CHANIA stations (Daratsos & Chania Airport) is possible at no extra charge within the county.
   • For locations outside the city, there is an additional charge of €0.80/km for all categories.
   • There is a charge of €50 for any delivery or return after operating hours.

1. Cancellation:

   • If you cancel your reservation at least 2 days before the pickup date, and you have already paid for the rental, you will receive a refund of the amount you paid.
   • Please note that this cancellation policy applies to non-prepaid reservations.

2. Reservation Change:

   • Changes to your reservation can be made without any penalty up to 2 days before the pickup date.

Please note that these policies may vary depending on the specific terms and conditions of your reservation. It’s always a good idea to review the terms and conditions provided at the time of booking.

During the rental period, you can contact us for emergency assistance using the following contact details:

Phone: (+30) 697 391 8935 Email: pgchania@gmail.com

Please don’t hesitate to reach out to us if you encounter any emergencies or need assistance during your rental period. We’re here to help.

1. Traffic Violations:

   • All fines and administrative penalties resulting from the renter’s liability are fully borne by the renter.

2. Excessive Use:

   • All additional charges resulting from excessive use, such as mileage fees, are the responsibility of the renter.

It’s essential for renters to abide by traffic laws and regulations during the rental period to avoid any fines or penalties. Excessive use, beyond what is agreed upon in the rental agreement, may result in additional charges.

1. Payment:

   • For all categories, the renter must present an acceptable credit/debit card issued by PG RENT A CAR CHANIA to cover the rental cost and deposit.
   • Payment for the rental cost and any security deposit is typically made at the time of pickup.

2. Deposits:

   • Upon pickup of the car, a security deposit will be authorized on the renter’s credit/debit card.
   • The amount of the security deposit varies depending on the category of the car:
     • Categories A and B: €350
     • Categories C and D: €500

The security deposit serves as a guarantee against any damages to the car or additional charges incurred during the rental period. It will be released back to the renter’s card upon the return of the car in the same condition as when it was rented.

Roadside Assistance:

• Roadside assistance is provided to renters in the event of car damage or issues during the rental period.
• Upon pickup of the car, renters will receive relevant documentation regarding roadside assistance.

If you encounter any issues or need assistance while using the rental car, you can contact the provided roadside assistance service for support.